This policy explains how Imperial Ventures Apartments in Morningside collects, uses, stores and protects personal information in accordance with South Africa’s Protection of Personal Information Act, 2013 (POPIA).
This policy explains how Imperial Ventures Apartments in Morningside collects, uses, stores and protects personal information in accordance with South Africa’s Protection of Personal Information Act, 2013 (POPIA).
Imperial Ventures Apartments in Morningside is the responsible party for personal information processed through this website and accommodation enquiries. Privacy questions and requests may be sent to info@imperialventuresapartments.com.
We may collect your name, surname, email address, telephone number, preferred accommodation, arrival and departure dates, number of guests, messages, booking and payment references, communication history, and limited technical information such as browser, device and cookie data.
We process information to respond to enquiries; check availability; create, administer and fulfil bookings; communicate booking or stay information; process or verify payments; maintain safety and booking records; prevent fraud and misuse; comply with legal duties; and, where permitted, improve our website and services.
We process information where necessary to take steps at your request, perform a booking agreement, comply with law, pursue legitimate business interests that do not override your rights, or where you have provided consent. You may withdraw consent for optional processing at any time.
Information may be shared only where reasonably necessary with payment providers, booking or website service providers, professional advisers, property-management or cleaning personnel who need booking details, and public authorities where required by law. Service providers must protect information and use it only for authorised purposes. We do not sell personal information.
We use reasonable technical and organisational safeguards appropriate to the information and risks involved. Information is retained only for as long as required for the stated purpose, a booking relationship, tax or legal recordkeeping, dispute resolution, or legitimate operational needs, after which it is securely deleted or de-identified.
The website may use essential cookies, translation services, maps and links to third-party platforms such as WhatsApp. Those services may process information under their own privacy policies. Optional analytics or marketing cookies should be activated only with appropriate notice and consent.
Subject to POPIA, you may ask whether we hold your information, request access or correction, object to certain processing, request deletion where legally permitted, withdraw consent, or complain about our handling of your information. We may need to verify your identity before acting on a request.
A person making a booking must be at least 18 years old. Personal information about children should be supplied only by, or with authority from, a parent or guardian. WhatsApp, translation, maps or hosting providers may process information outside South Africa subject to their safeguards and terms.
Contact info@imperialventuresapartments.com first so we can address your concern. You may also lodge a POPIA complaint with the Information Regulator of South Africa through inforegulator.org.za. We may update this policy when our practices or legal duties change. Last updated: 1 September 2026.